Job Description

Job Description

Job Title: Secretary

Location: New York, NY 10003

Pay: $20/hr

Schedule: Monday – Friday, 9:00 AM – 5:00 PM

Job Summary:

Provides comprehensive administrative and secretarial support to attending physicians within the department. The Secretary will manage communications, scheduling, patient interactions, and record-keeping to ensure smooth and efficient departmental operations.

Responsibilities:

• Provide personalized and confidential secretarial and administrative support under the direction of attending physicians.
• Answer phone calls, take messages, and respond to inquiries regarding departmental procedures, services, and programs.
• Handle patient calls, fulfilling requests for appointments, information, and contact with physicians or other staff.
• Schedule patients for consultations, follow-ups, simulations, brachytherapy procedures, and diagnostic radiology using MOSAIQ/ARIA electronic scheduling systems.
• Initiate pre-authorization processes for procedures when required.
• Complete hospital registration of new patients in Eagle system, transfer demographic information to MOSAIQ/ARIA, and complete departmental registration prior to consultations.
• Prepare new patient charts and ensure completeness of necessary records for consultations.
• Ensure availability of all pertinent records and procedure results during patient follow-ups.
• Collect demographic and financial information from patients and families with professionalism and discretion.
• Maintain office records, documents, and files accurately and systematically.
• Perform photocopying, correspondence preparation, and other clerical tasks as needed.
• Assist in covering responsibilities of other support staff during absences.
• Maintain punctuality and consistent attendance.
• Represent the department with a positive attitude and professional demeanor.
• Demonstrate strong problem-solving skills and ability to work independently.
• Manage multiple tasks simultaneously, prioritizing workload effectively.
• Perform additional duties as assigned.

Qualifications:

• High School Diploma or equivalent required.
• Three to five years of secretarial or administrative experience.
• Typing speed of 75 words per minute or higher.
• Proficiency in word-processing and presentation software.
• EPIC system experience is ideal.
• Strong interpersonal and communication skills, with the ability to interact professionally at all levels.
• Ability to multitask and communicate professionally via phone and email.
• Compassionate and empathetic approach when assisting patients.

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