Job Description

Job Description

Job Description

Description:

At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.
We’re looking for a Medical Billing Specialist in the NW Arkansas area, who will play a key role in supporting accurate, timely and efficient billing operations that keep our clinics running smoothly and our clients well-served.

The Medical Billing Specialist ensures that claims are processed accurately, payments are posted correctly, and payer issues are resolved promptly. This role requires excellent attention to detail, strong communication skills, and the ability to manage a high volume of billing tasks while maintaining accuracy and professionalism.

• Process medical claims to insurance carriers, employers, and workers’ compensation payers with accuracy and timeliness.
• Review patient and employer information for completeness, updating records as needed.
• Follow up on unpaid or denied claims, working with payers to resolve issues and secure payment.
• Post insurance and patient payments, adjustments, and account notes.
• Reconcile daily/weekly billing reports and assist with month-end statements.
• Communicate with clinics, providers, employers, and third-party administrators regarding billing inquiries.
• Identify trends in denials or errors and escalate concerns appropriately.
• Maintain strict confidentiality of patient and employer records in accordance with HIPAA.
• Support the Billing Supervisor and team with special projects, process improvements, and departmental needs.

Our Springdale clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.

This position is full-time, 40 hours per week .

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• No weekend or evening shifts — maintain work/life balance.
• Opportunities for growth and advancement within the company.
• Supportive team culture and professional development resources.

Minimum Qualifications:

• Live in the NW Arkansas area or being willing to relocate to the area (this is not a remote role).
• High school diploma or equivalent.
• 1–2 years of medical billing experience (clinic, hospital or medical office).
• Strong understanding of insurance processes, EOBs, denials and claims follow-up.
• Accurate data-entry skills and strong attention to detail.
• Proficiency with billing systems, practice management software and Microsoft Office.
• Strong communication skills and professional demeanor.
• Ability to work independently and meet deadlines in a fast-paced environment.
  

Preferred Qualifications:

• Experience in occupational health or workers’ compensation billing.
• Familiarity with ICD-10, CPT coding and medical terminology.
• Experience with SYSTOC or other occupational health EMRs.
• Collections or accounts receivable experience.
• Bilingual (English/Spanish).

If you’re organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we’d love to hear from you. Apply today and become part of a team that truly values care — for our patients, our partners, and each other.

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