Job Description
Job Details Job Location : Central - Phoenix, AZ Position Type : Full Time Education Level : Bachelor's Degree Salary Range : Undisclosed Travel Percentage : In-Office Job Shift : Day Shift Job Category : Contracts/Credentialing Description
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion, and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
The Policy Coordinator plays a key role in developing, maintaining, and implementing organizational policies and procedures. This position ensures that all policies are aligned with regulatory standards, internal goals, and best practices. The coordinator works cross‑functionally to support compliance, operational efficiency, and strategic initiatives. This position reports to the General Counsel.
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
Most Admired Companies of 2020, 2022 & 2023 as awarded by AZ Big Media.
Full Time - Hybrid Schedule
The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
Draft, revise, and format policies and procedures in collaboration with department leads.
Ensure consistent voice, tone, and format for all policies and procedures.
Implement and maintain a centralized repository of current policies and ensure version control.
Monitor changes in regulations and standards (e.g., HRSA, CARF, HIPAA) and update policies accordingly.
Coordinate policy review cycles and facilitate stakeholder feedback.
Support audits and compliance reviews by providing documentation and policy interpretation as needed.
Assist in preparing policy-related communications, memos, and reports for leadership, including policy timeliness monitoring.
May assist with tracking policy implementation progress and report on compliance metrics.
May develop training materials and assist in staff education on new or updated policies.
May serve as liaison to assist departments and leaders in ensuring consistent policy application.
Provide support with program descriptions and annual plans as needed.
Assist with managing contracts outlook inbox.
Assist with processing requests regarding contracts, including inputting documents and data, into contracts management system.
Participate in staff meetings, trainings and other activities as required.
Performs other duties as required and special projects as assigned.
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Benefits & Wellness
Multiple medical plans - including a no premium plan for employees and their families
Multiple dental plans - including orthodontia
Financial well‑being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
4 Weeks of paid time off in the first year
Wellness program
Pet Insurance
Group life and disability insurance
Employee Assistance Program for the Whole Family
Personal and family mental and physical health access
Professional growth & development - including scholarships, clinical supervision, and CEUs
Tuition discounts with GCU and The University of Phoenix
Working Advantage - Employee perks and discounts
Gym memberships
Car rentals
Flights, hotels, movies and more
Bilingual pay differential
Qualifications
Education – Bachelor’s degree in Public Administration, Business, Healthcare Management, or related field, or equivalent work experience.
Years experience – 2+ years of experience in policy development, compliance, or documentation management
Strong writing, editing, and organizational skills
Familiarity with regulatory frameworks (e.g., CARF, HRSA, OSHA, CMS)
Ability to manage multiple projects and deadlines
Proficiency in Microsoft Office and document management systems
Advanced Microsoft office skills – to include Excel, Word, PowerPoint
Excellent interpersonal and communication skills
Self‑driven and able to plan and execute independently and with minimal oversight and instruction
This role is a non‑driving position. This position does not require travel to various Terros Health sites on a regular basis. May be 18 years or age and with less than two years’ driving experience or no driving experience.
Must pass background check, TB test and other pre‑employment screening
Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
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Job Tags
Full time, Work experience placement, Work at office, Shift work, Day shift,