Job Description

Policy Coordinator Join to apply for the Policy Coordinator role at NC Department of Health and Human Services . About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Agency Information Agency: Dept of Health and Human Services Division: W B Jones Alcohol, Drug Abuse Treatment Center Job Classification Title: Administrative Specialist I (S) Position Number: 60036505 Grade: NC08 Description Of Work The primary purpose of this position is to work with the Quality Assurance/Standards Manager (Chief Standards Officer, CSO) in the Standards and Risk Management (SRM) Department. The SRM Department is responsible for coordinating and assisting in center‑wide efforts to ensure that the WBJ Center, Lakeside Psychiatric Hospital, and Woodside Treatment Center and Woodside Outpatient Treatment Clinic maintain certification and compliance with regulations and quality standards of care. This position manages, produces, and publishes technical policy revision functions and maintains a policy database system, both internally and from the Division of State Operated Healthcare Facilities in preparation for Executive Committee Review. The Policy Coordinator will be responsible for coordinating, tracking, data entry, and timely filing of Patient Perception of Care Surveys. This position requires a high degree of confidentiality and has access to Protected Health Information and other Highly Restricted Data. Knowledge, Skills, and Abilities Knowledge of Adobe Acrobat, Microsoft Office, Outlook, Word, Excel, Access, and PowerPoint. Demonstrated experience monitoring and managing documents and databases systems for completeness, accuracy, and compliance. Ability to work independently and be self‑directed while also working as part of a team and contributing where needed to meet deadlines. Ability to learn and independently apply laws and departmental rules and regulations covering programs and service. Ability to compile, assimilate and organize both printed and electronic information. Management Preferences Proficiency with Adobe Acrobat, Microsoft Office, Outlook, Word, Excel, Access, and PowerPoint. Prior work experience managing document database. Minimum Education and Experience High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter Contact Recruiter: Tiara Woods Phone: 252‑830‑3426 Email: TIARA.WOODS@DHHS.NC.GOV Employment Details Seniority level: Entry level Employment type: Full‑time Job function: Other Industry: Government Administration #J-18808-Ljbffr NC Department of Health and Human Services

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