Job Description

Job Description

Job Description

Description:

The calm in the quiet hours. The closer of the day. The face guests trust overnight.

Aloft Plano is looking for a dependable, detail-driven, guest-focused Night Auditor to lead our overnight operations. This role is essential in keeping the hotel running smoothly—balancing the books, assisting late-night travelers, ensuring safety, and preparing the hotel for the next day. If you can work independently, stay cool under pressure, and enjoy bringing comfort to guests even at 2 a.m., this is the perfect role for you.

Hard shift, important work—and the chance to make every late-night guest feel taken care of.

Job Summary

The Night Auditor oversees front desk operations during the overnight shift (typically 11:00 p.m.–7:00 a.m.) and completes required accounting and audit tasks. Responsibilities include guest registration, reservations, nightly financial balancing, security walkthroughs, and preparing daily operational reports.

Why You'll Love Working Overnight at the Aloft Plano

• Ability to work independently with autonomy and purpose
• Meaningful interactions with late-night travelers who appreciate warm service
• A behind-the-scenes role that truly keeps the hotel running
• Opportunity to build accounting, operations, and leadership skills
• A supportive team culture rooted in Avion Hospitality’s values of Trust, Transparency, and Results

Guest Services & Front Office Operations

• Greet guests warmly and handle late-night check-ins, check-outs, and requests.
• Maintain a professional, friendly, service-oriented demeanor throughout the entire shift.
• Fulfill all front desk functions during overnight hours.
• Assist guests with food orders or light F&B service if applicable to the property.
• Maintain proper cashiering procedures and accurate record-keeping.
• Handle guest concerns, requests, and issues promptly and professionally.
  

• Initiate and complete the End-of-Day process.
• Balance daily transactions including room revenue, F&B postings, phone charges, valet laundry, and all departmental paperwork.
• Complete the Night Audit checklist and ensure accuracy of all reports.
• Run required Food & Beverage audit reports.
• Prepare and distribute the Daily Flash Report and other required documents.
• Complete direct bill packets and prepare financial backup for the Property Accountant.
• Transfer house accounts and ensure accurate posting of vouchers, folios, and checks.
• Prepare daily revenue summaries and other reports as assigned.
  

• Conduct and/or verify assigned overnight security walks and property checks.
• Maintain radio communication with team members throughout the shift.
• Follow all emergency and safety procedures according to Avion Hospitality standards.
• Ensure public areas are tidy, room service trays are removed, and pool/hot tub areas (if applicable) are organized.
• Manage Lost & Found procedures accurately.
• Assign delivery of newspapers and Express Check-Outs.
• Reset F&B POS systems or other operational systems as required.
  

• Train new Night Auditors as needed.
• Attend required meetings and complete tasks assigned by management.
• Support a culture of friendliness, professionalism, and teamwork.
• Perform any other duties requested by the Asst GM or hotel leadership.

Education & Experience

• Minimum 1 year of hotel or related experience required.
• High school diploma or equivalent required; college coursework in accounting or related fields helpful.
• Previous supervisory or lead experience preferred.
• Strong understanding of basic accounting principles.
• Must be proficient with Windows systems, spreadsheets, word processing, and hotel systems.
• Must be able to work independently with minimal supervision.
• Demonstrated ability to troubleshoot issues, resolve guest concerns, and respond to emergencies.
• Strong communication, decision-making, and problem-solving skills.
• Ability to stay calm, composed, and objective under pressure.
• Able to interpret and use financial information and basic arithmetic functions.

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