Job Description
Position Overview:
This position will assist with payment posting, patient collections, sliding fee applications, secondary billing, and other duties, as assigned to support the billing department to function at a high level. This position will contribute to the patient care environment by identifying, analyzing, and problem-solving billing related issues when required.
Essential Function:
Manually post payments and ensure proper daily balancing of batch totals
Import auto posting files and prepare related batches
Review patient balances to determine when collection efforts should take place. Implement collections policy and ensure appropriate notices are produced and sent out to patients in accordance with policies
Field patient phone calls, take patient payments, set up payment plans, review and research patient accounts for purposes of identifying billing trends and maintaining a clean AR aging
Educate and assist patients with the completion and submission of sliding fee discount program (SFDP) applications. Review and recommend for approval SFDP applications. Assist with SFDP renewal applications.
Document all communications with Insurance carriers, patients, and other sources associated with the patients financial account
Assist with insurance verification, run eligibilities, and determine appropriate insurance classification for uninsured or self-pay patients
Must be able to accurately identify and populate account demographics
Must be able to enter basic formulas and calculation in Excel for tracking purposes
Must be able to attend staff meetings and any site requested
Other duties, as assigned
Location and Hours of Position
PHN Billing Department: 118 Vine Avenue, Sharon, PA 16146.
The general office hours for this position are Monday - Friday 8:30am - 5:00pm.
Qualifications:
High school diploma or equivalent.
1 to 3 years experience in a related billing or clerical position.
Knowledge of basic patient accounting and medical billing principles
Data entry in a high-volume work environment.
Detailed oriented.
Skill in establishing and maintaining effective communication skills and working relationships with other employees, patients, organizations, and the community
Benefits
Choosing PHN means more than a job title; it's a holistic experience that nurtures every facet of your well-being and aspirations.
The Network
The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania. The mission of Primary Health Network is to enhance the health and well-being of the communities we serve by fostering trust and ensuring that every individual has access to high-quality, compassionate and exceptional healthcare.
With the Joint Commission Accreditation, we adhere to the highest standards of safety and quality in healthcare, ensuring top-notch services that surpass industry benchmarks. Some additional achievements that exemplify our commitment to optimal health and wellness include:
•Patient Centered Medical Home Accreditation
•Age Friendly Care Health System Participant
•HRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health information technology for quality, and continued implementation of the Primary Care Medical Home care model.
•Ranked an impressive #5 in the Government & Non-Profit sector by Inspiring Workplaces of North America for 2023
Primary Health Network is an Equal Opportunity Employer (EOE)
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